{"product_id":"dell-prosupport-plus-upgrade-part-number-812-5952-comprehensive-business-support-service","title":"Dell ProSupport Plus Upgrade (Part Number 812-5952) – Comprehensive Business Support Service","description":"Upgrade from 1Y Next Business Day to 4Y ProSupport Plus\n\u003cp\u003eDell ProSupport Plus is an all-encompassing support service designed to maximize your business productivity and minimize downtime. This service offers automated and customized support solutions that proactively prevent issues through self-healing scripts and real-time monitoring, ensuring your fleet of PCs operates at peak efficiency. With coverage for accidental damages caused by drops, spills, or electrical surges, and the ability to retain your hard drives after replacement for added data security, Dell provides peace of mind for your IT infrastructure. SupportAssist technology enables automated PC optimization, issue detection, and proactive alerts, streamlining maintenance and reducing manual intervention.\u003c\/p\u003e\u003cp\u003eThe service includes prioritized 24x7 direct access to in-region ProSupport engineers who can provide immediate assistance for complex issues that cannot be addressed through scripts. This direct access ensures rapid resolution of critical problems, minimizing business disruption. Additionally, the platform allows solution providers and end-users to view and manage device health, security status, and application experience from a single portal. This centralized management capability helps identify usage patterns and opportunities for device optimization, ultimately enhancing employee satisfaction and productivity.\u003c\/p\u003e\u003cp\u003eDell ProSupport Plus also offers the convenience of logging support tickets, self-dispatching replacement parts, and monitoring device health remotely. The combination of proactive issue resolution, telemetry-driven insights, and expert support makes this service a comprehensive solution for organizations seeking reliable, automated, and fast IT support. Designed for businesses of all sizes, Dell’s support service ensures your technology investments are protected and optimized, allowing your team to focus on core activities without concern over device downtime or support delays.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFeatures:\u003c\/b\u003e\u003c\/p\u003e\u003cul\u003e\u003cli\u003eAutomate and customized support to eliminate downtime\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eRepairs for accidents caused by drops, spills or electrical surges\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eKeep your hard drive after replacement to ensure data security\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eEnable SupportAssist for customizable self-healing scripts, automated PC optimization and issue detection, proactive resolution and alerts\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003ePrioritized 24x7 direct access to non-scripted in-region ProSupport engineers, proactive issue resolution with telemetry-driven insights\u003c\/li\u003e\u003c\/ul\u003e","brand":"DELL CSG SERVICE WARRANTIES","offers":[{"title":"Default Title","offer_id":44474973585450,"sku":"812-5952","price":301.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0692\/2285\/8794\/files\/1037675469.jpg?v=1781708734","url":"https:\/\/atticusgoods.com\/products\/dell-prosupport-plus-upgrade-part-number-812-5952-comprehensive-business-support-service","provider":"Atticus Goods","version":"1.0","type":"link"}