{"product_id":"hpe-pointnext-tech-care-critical-extended-service-for-dl385-gen11-servers-4-year-support","title":"HPE Pointnext Tech Care Critical Extended Service for DL385 Gen11 Servers - 4 Year Support","description":"HPE Pointnext Tech Care Critical - Extended Service - 4 Year - Service\n\u003cp\u003eThe HPE Pointnext Tech Care Critical Extended Service (Part Number: H79J8E) is designed to provide comprehensive operational support for Hewlett Packard Enterprise hardware and software products, including on-premises and cloud-based solutions. This service ensures your business maintains maximum uptime and operational efficiency by offering proactive support and expert guidance. With this service, IT teams can shift focus from reactive troubleshooting to strategic improvements, leveraging access to dedicated product-specific specialists who deliver tailored technical assistance.\u003c\/p\u003e\u003cp\u003eHPE Tech Care Service includes multiple support channels such as telephone support, real-time chat, automated incident logging, and moderated forums, all with defined response times to ensure quick resolution. Customers benefit from expert technical resources with in-depth knowledge of hardware and software within the context of their specific workload, which helps avoid unnecessary delays caused by triage or entitlement questions. Additionally, the service extends beyond traditional support by providing general technical guidance on operational, management, and security aspects of the supported products.\u003c\/p\u003e\u003cp\u003eThis extended service guarantees rapid on-site support with a 6-hour repair response time and reliable parts and labor services, which facilitate maintenance and minimize downtime. The 4-year duration of this service ensures long-term operational stability, allowing your organization to plan confidently and maintain peak performance over time. With the inclusion of a knowledge base access, your team can resolve common issues independently, further enhancing operational efficiency and reducing reliance on external support. Overall, the HPE Pointnext Tech Care Critical service provides peace of mind, dependable support, and a strategic advantage for managing your HPE infrastructure effectively.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFeatures:\u003c\/b\u003e\u003c\/p\u003e\u003cul\u003e\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eKnowledge Base Access service included to resolve your problems\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eOn-site support guarantees quick solutions with on-site availability of experts\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eParts and labor service characteristics allow reliable maintenance with added usability\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003e6 Hour - Repair service response time for timely completion with increased dependability\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003e4 Year service duration to ensure maximum efficiency and precise results\u003c\/li\u003e\u003c\/ul\u003e","brand":"HPE SUPPORT SVC FOR STOCK","offers":[{"title":"Default Title","offer_id":44478976458794,"sku":"H79J8E","price":14826.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0692\/2285\/8794\/files\/1076204813.jpg?v=1781806637","url":"https:\/\/atticusgoods.com\/products\/hpe-pointnext-tech-care-critical-extended-service-for-dl385-gen11-servers-4-year-support","provider":"Atticus Goods","version":"1.0","type":"link"}