{"product_id":"storagecraft-premium-support-1-year-emergency-support-service-by-arcserve","title":"StorageCraft Premium Support - 1 Year Emergency Support Service by Arcserve","description":"StorageCraft Premium Support - 1 Year - Service\n\u003cp\u003eEnsure your data management and recovery processes are fully supported with the StorageCraft Premium Support service by Arcserve. Designed as an add-on feature for perpetual licenses with active Standard Support, this premium service offers after-hours emergency-level support, providing you with prompt assistance when you need it most. With a guaranteed response time of within one hour, you can rely on rapid consultation to address critical issues and minimize downtime. This service is particularly valuable for organizations that require dependable, around-the-clock support to maintain operational continuity and confidence in their backup and disaster recovery solutions.\u003c\/p\u003e\u003cp\u003eDuring emergencies, the dedicated technical support team will contact you within two hours to deliver efficient, expert assistance, helping to resolve urgent issues swiftly. The electronic service subtype enhances user flexibility, allowing for more adaptable support options while maintaining cost efficiency. Please note that after-hours support is conducted exclusively in English, and this service is not available for ShadowProtect® IT Edition or MSP licenses. With a service duration of one year, you will benefit from sustained support that promotes maximum productivity and timely results, aligning with your operational goals and minimizing potential disruptions.\u003c\/p\u003e\u003cp\u003eStorageCraft's Premium Support ensures that your backup solutions are backed by expert guidance, reducing risks associated with system failures or data loss. The comprehensive features, including emergency telephone support and rapid response times, make this service a critical asset for IT teams seeking reliable, professional assistance in managing their storage and recovery environments. Invest in this service to maintain peace of mind knowing expert help is just a call away, helping you safeguard your data assets efficiently and effectively.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFeatures:\u003c\/b\u003e\u003c\/p\u003e\u003cul\u003e\u003cli\u003eGives you complete peace of mind and confidence in your results\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003es emergency telephone support service for dependable efficiency with peace of mind\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eElectronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003e1 Hour - Emergency phone consulting service response time for better accommodation with maximum reliability\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003e1 Year service duration to ensure maximum productivity and deliver timely results\u003c\/li\u003e\u003c\/ul\u003e","brand":"Arcserve","offers":[{"title":"Default Title","offer_id":44548122705962,"sku":"5335626","price":66.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0692\/2285\/8794\/files\/1026623665.jpg?v=1783578346","url":"https:\/\/atticusgoods.com\/products\/storagecraft-premium-support-1-year-emergency-support-service-by-arcserve","provider":"Atticus Goods","version":"1.0","type":"link"}