{"product_id":"storagecraft-premium-support-1-year-service-by-arcserve-gulm80usss011yzzz","title":"StorageCraft Premium Support - 1 Year Service by Arcserve GULM80USSS011YZZZ","description":"StorageCraft Premium Support - 1 Year - Service\n\u003cp\u003eEnsure your data management systems are reliably maintained with StorageCraft Premium Support, an essential add-on for perpetual licenses with active Standard Support. This service provides after-hours emergency-level support, with a dedicated technical support team available to contact you within two hours for any urgent issues. Please note that after-hours support is available in English only and that Premium Support is not offered on ShadowProtect® IT Edition or MSP licenses. This proactive service helps keep your system optimized, reducing unforeseen downtime and maintaining high performance through timely expert assistance. The 1-year service duration offers sustained support to deliver consistent and dependable results, making it a valuable investment for your IT infrastructure. \u003c\/p\u003e\u003cp\u003eFeatures include emergency telephone support, which enables quick resolution of critical issues through dedicated phone lines, and an electronic service subtype designed to provide greater flexibility and cost efficiency in client support. The service guarantees a rapid response time of just 1 hour for emergency phone consulting, ensuring that urgent problems are addressed promptly to minimize operational disruptions. By choosing StorageCraft Premium Support, you benefit from a predictable total cost of ownership, as it helps manage maintenance expenses effectively while maximizing system uptime. This comprehensive support package is tailored for organizations seeking reliable, responsive, and efficient technical assistance to safeguard their data environment and ensure maximum operational dependability.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eFeatures:\u003c\/b\u003e\u003c\/p\u003e\u003cul\u003e\u003cli\u003eKeeps your system optimally maintained with a predictable total cost of ownership\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eEmergency Telephone Support service included to resolve your problems\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eElectronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003e1 Hour - Emergency phone consulting service response time for timely completion with increased dependability\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003e1 Year service duration to ensure maximum dependability and accurate results\u003c\/li\u003e\u003c\/ul\u003e","brand":"Arcserve","offers":[{"title":"Default Title","offer_id":44548114251818,"sku":"5335691","price":119.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0692\/2285\/8794\/files\/1026623640.jpg?v=1783578178","url":"https:\/\/atticusgoods.com\/products\/storagecraft-premium-support-1-year-service-by-arcserve-gulm80usss011yzzz","provider":"Atticus Goods","version":"1.0","type":"link"}