Cisco 321 Headset with USB-C Connection, Noise-Canceling Microphone, HS-W-321Q-C-USBC

The Cisco 321 Headset, part number HS-W-321Q-C-USBC, is a professional USB-C headset designed for desk phone and everyday office communication. Part of the Cisco Headset 320 Series, it combines plug-and-play setup, clear audio, lightweight comfort, and intuitive controls to support productive work environments. The headset includes a USB-A to USB-C adapter for flexible connectivity and is compatible with Cisco collaboration solutions, Webex, and Microsoft Teams workflows.

Advanced ear cup design and wide-frequency-range speakers deliver full, rich sound for calls, meetings, and collaboration. The unidirectional ECM noise-canceling microphone helps reduce surrounding noise so your voice remains clear in busy office settings. A practical boom arm supports consistent microphone positioning, while the lightweight over-ear design and multiaxial ear cups help provide comfortable extended wear.

The Cisco 321 Headset is easy to deploy, manage, and service through Cisco Unified Communications Manager, Control Hub, and compatible Cisco collaboration endpoints. USB models include a dedicated Webex or Microsoft Teams button for efficient meeting access and a streamlined user experience. The integrated microphone test feature helps users evaluate recordings in their working environment and fine-tune microphone performance without guesswork. The black headset weighs approximately 3.07 ounces and is backed by a two-year limited warranty.

Package contents include the Cisco 321 Headset, a pointer card, and a USB-A to USB-C headset adapter. The Cisco HS-W-321Q-C-USBC is an environmentally compliant WEEE product and offers a practical communication solution for professionals who need dependable audio, flexible USB connectivity, and centralized management capabilities.

Features:

• Cisco collaboration services support centralized deployment, management, policy configuration, defaults, and servicing through Cisco Unified Communications Manager, Control Hub, and compatible collaboration endpoints.
• Advanced ear cup design and wide-frequency-range speakers deliver clear, full sound, while the unidirectional ECM noise-canceling microphone helps reduce surrounding noise.
• Lightweight over-ear construction and multiaxial ear cups provide comfortable wear for extended desk-based calls and meetings.
• USB-C connectivity with an included USB-A to USB-C adapter supports flexible connection options for compatible computers and office devices.
• Dedicated Webex or Microsoft Teams button on USB models provides a convenient way to join meetings and access collaboration functions.
• Integrated microphone testing allows users to record and review their voice in the work environment to help optimize microphone gain and clarity.