Cisco's Partner Support Service (PSS), part number CON-PSUP-VEDGE1BK, offers qualified Cisco channel partners comprehensive tools and information to improve operational support margins and develop new support service practices. This collaborative service enables partners to deliver support under their own brand, leveraging Cisco's infrastructure to enhance customer service offerings. Designed for phased implementation, PSS allows partners to build and deploy support services tailored to their business needs while maintaining primary responsibility for end-user support.
The service ensures your systems are kept optimally maintained, contributing to a predictable total cost of ownership. It includes a phone support feature that helps handle various mishaps efficiently, minimizing downtime and ensuring continuous operation. With a 4-hour service response time, PSS offers dependable and timely assistance, enabling partners to meet critical support demands quickly and effectively.
By adopting Cisco's Partner Support Service, your business can expand its support capabilities, improve operational efficiency, and deliver reliable support to your end users. This service is ideal for partners seeking to strengthen their support offerings with a trusted partner like Cisco, ensuring your support infrastructure is robust, responsive, and scalable to meet your growing business needs.
Features:
Keeps your system optimally maintained with a predictable total cost of ownership
s phone support service that helps you handle any mishaps
4 Hour service response time for timely completion with increased dependability
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