Cisco Return Material Authorization (RMA) Only Service - CON-ROB-C93L24

Cisco Return Material Authorization (RMA) Only - Service

The Cisco Return Material Authorization (RMA) Only Service, part number CON-ROB-C93L24, offers an essential hardware replacement solution for existing Cisco customers with active subscription licenses that include technical support services. This service ensures that your Cisco equipment remains operational with minimal downtime by providing efficient hardware replacement options. When available, Cisco delivers Advance Replacement for eligible hardware, allowing for rapid turnaround to keep your network running smoothly. The RMA Only Service includes full unit replacement and optional onsite support, offering a flexible approach to hardware issues. Please note that this service does not include additional service delivery elements beyond those provided through your existing TAC-entitled subscription. It is only available to customers with an active support agreement, ensuring seamless integration with your current Cisco support infrastructure.

Features:

• Protects your investment and adds value with increased reliability

• Phone support service included to resolve your problems

• On-site support provides a fast and easy approach to solving issues

• Next business day replacement service response time for better accommodation and maximum reliability