Cisco Systems RMA Upgrade Service (Part Number: CON-ROB-CW9172IR)

The Cisco Systems RMA Upgrade Service (CON-ROB-CW9172IR) is designed for existing Cisco customers with active subscription licenses that include technical support services. This service ensures your hardware replacement needs are managed efficiently, offering advanced options such as full unit replacement and optional onsite resources where available. It is important to note that this service does not include additional service delivery elements beyond those provided through your existing TAC-entitled subscription, maintaining a streamlined and predictable support experience. The service is available exclusively to customers with an active support agreement, providing a reliable solution to maintain your system's performance and availability. Cisco’s RMA Upgrade Service helps keep your infrastructure running smoothly while controlling total ownership costs, thanks to its comprehensive hardware replacement and support features.

Features:

• Keeps your system optimally maintained with a predictable total cost of ownership

• Return Material Authorization (RMA) service included to resolve your problems quickly

• Next Business Day service response time for better accommodation with maximum reliability