ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Provides reliable support to resolve all your technical issues
Features drive retention service that helps you handle any mishaps
On-site support helps youlimit any downtime to the absolute minimum
Labor service characteristics for better reliability and ensure maximum productivity
Next Business Day - Replacement service response time for better accommodation with maximum reliability
5 Year service duration to ensure maximum efficiency and precise results
HP has been ranked the #1 Computer Brand ahead of all major desktop, laptop, and tablet makers, according to the 2025 American Customer Satisfaction Index.