SKU:812-5955
The Dell ProSupport Plus Upgrade (Part Number: 812-5955) offers comprehensive support services designed to maximize PC uptime and streamline IT management. This service includes advanced features such as automated, customizable support scripts that proactively detect and resolve issues before they impact productivity, reducing downtime and minimizing disruptions.
With coverage for accidental damage caused by drops, spills, or electrical surges, this service ensures rapid repairs and data security by allowing you to retain your hard drive after replacement. SupportAssist technology enables self-healing capabilities, automated PC optimization, and real-time issue detection, providing proactive alerts and resolutions to keep devices running smoothly. Dedicated 24x7 in-region support from skilled ProSupport engineers guarantees prioritized assistance, whether through remote diagnostics or next business day onsite service after initial evaluation.
Business and solution providers can manage and monitor the health, security, and application performance of their entire fleet through a centralized portal. This platform allows users to log tickets, dispatch parts, and take corrective actions efficiently, facilitating a proactive approach to device management. Additionally, the service provides insights into usage patterns and opportunities for strategic device optimization, ultimately enhancing employee productivity and satisfaction across the organization.
Availability and specific terms may vary based on region and product. Contact your Dell sales representative for detailed information and tailored support options. The Dell ProSupport Plus Upgrade is an essential addition for organizations seeking reliable, automated, and responsive support to keep their technology environment optimized and secure.
Features:
Couldn't load pickup availability
