EPOS IMPACT 760 Duo USB-C Headset for Contact Centers and UC Platforms

EPOS IMPACT 760 Headset, USB-C

Enhance communication clarity and agent comfort with the EPOS IMPACT 760 Duo Headset, designed specifically for professional contact centers and UC platform integration. Weighing approximately 5 ounces, this lightweight supra-aural headset features soft memory foam earpads that provide all-day comfort, reducing fatigue during extended use. The headset's innovative use of three digital microphones equipped with EPOS BrainAdapt™ technology ensures industry-leading voice pickup, enabling your agents to be heard clearly even in noisy environments. The integrated inline controller, positioned just 10 inches from the headset, offers quick access to mute and volume controls, minimizing disruption during calls and improving workflow efficiency. The LED indicator on the mic tip flashes to alert users when attempting to speak while muted, helping prevent miscommunication. The 360-degree busylight clearly signals to colleagues when an agent is busy or not to be disturbed, fostering a professional and distraction-free environment. Mute and unmute functions are conveniently managed by lifting or lowering the boom arm, streamlining call handling. The headset also includes a USB-C to USB-A adapter, ensuring compatibility with various devices and future-proofing your investment.

EPOS's activeGard™ technology provides protection against sudden loud noises, supporting workplace noise compliance and reducing the risk of hearing damage. Audible voice feedback guides agents to speak softly and maintain a pleasant tone, enhancing overall call quality. Remote device management is facilitated through a free, secure tool, allowing IT teams to analyze, update, and troubleshoot efficiently. Certified for leading UC providers and optimized for contact center platforms, the EPOS IMPACT 760 Duo Headset combines high-quality audio, durability, and user-friendly features in a sleek black design. It comes in a sturdy box with a compact carry pouch, quick start guide, and safety and compliance documentation, making it an ideal choice for professionals seeking reliable, comfortable, and feature-rich communication equipment.

Features:

• Inline controller located just 10 inches from the headset for easy access to call controls.

• LED indicator on mic tip flashes when attempting to speak while muted.

• 360-degree busylight signals to colleagues when the user is busy or not to be disturbed.

• Mute and unmute calls easily by lifting or lowering the boom arm.

• Remote management and updates via a secure, free software tool.

• ActiveGard™ technology prevents loud spikes and supports noise-at-work compliance.

• Audible voice feedback helps agents speak in a softer, more pleasant tone.

• Includes a USB-C to USB-A adapter for versatile device compatibility.

• Certified for leading UC platforms and optimized for contact center use.

• Foldable design with a compact carry pouch for easy storage and portability.