Logitech Select for Flex Desks Four-Year Support Plan - Comprehensive Device Management and Technical Assistance

The Logitech Select for Flex Desks Four-Year Support Plan offers extensive coverage and support for your flexible workspace environment. Designed to ensure minimal downtime and maximum efficiency, this service provides 24/7 enterprise-grade technical assistance with a guaranteed response within one hour. A dedicated Designated Service Manager is assigned for organizations with over 50 licenses, serving as your primary point of contact for seamless technical support and setup assistance. This personalized approach ensures quick resolution of issues and a smoother deployment process. The plan includes coverage for all Select-enabled products, with the added benefit of up to five years of device coverage and next-business-day replacements, provided the products are under warranty at the time of service. Onsite spares are included for rapid activation, enabling your team to resolve issues swiftly and keep your workspace operational. The advanced device management capabilities through Logitech Sync offer real-time alerts, proactive issue resolution, and integration with ServiceNow, empowering your IT team with comprehensive insights and control. These features facilitate efficient monitoring and management of meeting room utilization, helping you optimize space and resources effectively. The plan also incorporates social booking features and office maps to streamline employee scheduling and navigation within your workspace, enhancing overall user experience. With Logitech’s reputation for reliable support and innovative solutions, this plan is ideal for organizations seeking robust, long-term support for their flexible desk environments, ensuring continuous productivity and streamlined operations.

Features:

• Enjoy 24/7 enterprise-grade technical assistance within an hour, with direct access to Tier II experts for rapid issue resolution.

• A dedicated Designated Service Manager is assigned for organizations with 50+ licenses, providing personalized technical support and setup guidance.

• Coverage includes all products in Select-enabled rooms, with up to five years of device coverage and next-business-day replacements for warranty-covered products.

• Advanced RMA process ensures swift replacement of faulty products, minimizing operational disruptions.

• Includes onsite spares for quick activation, enabling rapid resolution and ongoing operational efficiency.

• Leverage Logitech Sync’s premium features, including real-time alerts, ServiceNow integration, and analytics for proactive management and space optimization.

• Remote UI access through Logitech Sync facilitates remote troubleshooting and device management for streamlined support.