Logitech Select for Flex Desks Two Year Support Plan – Comprehensive Device and Meeting Room Management

The Logitech Select for Flex Desks Two Year Support Plan offers a robust solution designed to ensure seamless operation and management of your flexible workspace environment. This service plan includes 24/7 enterprise-grade technical support with a one-hour response time, providing peace of mind for your IT team and end-users. A dedicated Designated Service Manager is assigned for organizations with 50 or more licenses, acting as your primary point of contact for technical assistance, setup, and ongoing support. This personalized service enhances communication efficiency and helps resolve issues promptly, minimizing disruptions to your workplace.

The plan covers all products in Select-enabled rooms, including equipment under warranty, with up to five years of device coverage. It features advanced device management capabilities through Logitech Sync, offering real-time alerts, proactive issue resolution, and integration with ServiceNow, streamlining your operational workflows. Additionally, the plan includes remote UI access for convenient management and troubleshooting, ensuring your team can address issues swiftly without onsite visits. Onsite spares are provided for quick activation, and the plan guarantees next-business-day replacements for covered products, significantly reducing downtime and maintaining productivity.

Designed to facilitate efficient workspace planning, the Logitech Select plan includes social desk booking features and office maps, enabling your team to easily navigate and plan their onsite days. Detailed insights into desk utilization are also available, helping you analyze space usage trends over time. This comprehensive approach ensures your flexible work environment remains efficient, well-managed, and resilient. Whether you're deploying new technology or maintaining existing equipment, the Logitech Select for Flex Desks Two Year Support Plan delivers the reliability, support, and management tools necessary for modern hybrid workspaces.

Features:

• Enjoy 24/7 enterprise-grade technical assistance within an hour. Logitech Select gives you direct access to a Tier II expert for fast issue resolution.

• A familiar voice every time you get in touch. For customers with 50+ licenses, Logitech Select includes a Designated Service Manager who will act as a primary technical point of contact.

• Logitech Select covers all products in Select-enabled rooms and includes product replacements for up to five years (products must be under an active warranty at the time of purchase).

• Select's advanced RMA aims to deliver next-business-day replacements for Logitech products under warranty to minimize downtime.

• Logitech Select provides a set of onsite spares for quick activation and rapid resolution. It's the fastest product replacement possible by purchasing a service plan for 50 or more rooms.

• Get all premium Logitech Sync features such as issue alerts and ServiceNow integration to proactively solve issues, plus real-time analytics for meeting room utilization.

• Sync Remote UI