Logitech Select for Small Rooms Service Plan - Model 994-000396

Ensure your small conference rooms equipped with Rally Bar Huddle, MeetUp, or MeetUp 2 are always operational with the Logitech Select Service Plan. Designed to maximize uptime and streamline support, this plan offers 24/7 enterprise-grade technical assistance from product experts, providing rapid issue resolution within an hour. Whether you need immediate help or ongoing support, Logitech Select provides peace of mind with dedicated assistance and proactive management tools.

For organizations with over 50 licenses, the plan includes a Designated Service Manager who acts as your primary technical contact, ensuring personalized support and quicker response times. The plan covers all products in Select-enabled rooms, offering product replacements up to five years, provided the items are under active warranty at the time of service. To further reduce downtime, Logitech Select features advanced RMA procedures that facilitate next-business-day replacements under warranty, keeping your collaboration solutions running smoothly.

In addition to remote support, the plan supplies onsite spares for rapid activation and quick resolution, making it the fastest route to minimizing disruption. The service plan also unlocks premium Logitech Sync features such as issue alerts, integration with ServiceNow for automated ticketing, and real-time meeting room utilization analytics. These tools help proactively identify and resolve issues, optimize space usage, and ensure your collaboration environment remains efficient and reliable.

With Logitech's trusted support network and comprehensive device management, Logitech Select for Small Rooms is an ideal service solution for organizations committed to seamless video collaboration. It’s designed to provide maximum operational uptime, fast assistance, and advanced management features, all backed by a reputable brand committed to quality and customer satisfaction.

Features:

• Enjoy 24/7 enterprise-grade technical assistance within an hour, with direct access to a Tier II expert for rapid issue resolution.

• Includes a Designated Service Manager for organizations with 50+ licenses, serving as a primary technical point of contact for personalized support.

• Covers all products in Select-enabled rooms, including product replacements for up to five years when products are under warranty at the time of service.

• Utilizes advanced RMA processes to enable next-business-day replacements, minimizing downtime and ensuring continuous operation.

• Provides onsite spares for quick activation and rapid resolution, facilitating the fastest product replacements for large deployments.

• s premium Logitech Sync capabilities such as issue alerts, ServiceNow integration, and real-time analytics to proactively manage and troubleshoot meeting spaces.

• Includes the Sync Remote UI for remote management and monitoring of room devices and performance.