Logitech Select Service Plan for Conference Rooms – Enhanced Support & Uptime

Ensure your conference rooms are always ready for productive meetings with the Logitech Select Service Plan. Designed to optimize performance and minimize downtime, this comprehensive support package offers around-the-clock technical assistance from product experts. Whether managing video conferencing solutions or collaboration platforms like Microsoft Teams and Zoom Rooms, Logitech Select provides proactive oversight and rapid resolutions to keep your business running smoothly. The plan includes advanced RMA services, onsite spares, and real-time analytics, making it an essential solution for maintaining high availability of your Logitech collaboration equipment. With dedicated support channels, including a Designated Service Manager for larger deployments, you can rely on consistent and personalized assistance to resolve issues swiftly and efficiently.

Features:

• Enjoy 24/7 enterprise-grade technical assistance within an hour, with direct access to Tier II experts for rapid issue resolution.

• For organizations with 50+ licenses, a Designated Service Manager acts as your primary technical contact to streamline support and communication.

• Covers all products in Select-enabled rooms, including product replacements for up to five years, provided products are under active warranty at purchase.

• Advanced RMA services aim to deliver next-business-day product replacements to minimize operational downtime.

• Includes onsite spares for quick activation and rapid resolution, ideal for large-scale deployments with 50 or more rooms.

• Access all premium Logitech Sync features such as real-time issue alerts, ServiceNow integration, and analytics for meeting room utilization.

• Remote UI support allows for easy management and troubleshooting, ensuring your collaboration solutions stay operational.