Samsung ProCare P-LM-NEWX72HP Outdoor Display Warranty with Fast Track Service

Samsung ProCare - Fast Track with White Glove Third Business Day - 3 Year - Warranty

Samsung's ProCare warranty for outdoor displays, specifically designed for the OM and OH series, offers comprehensive coverage and rapid service to minimize downtime for quick service restaurants and other high-traffic industries. This warranty includes protection against mechanical and electrical breakdowns, ensuring your digital signage remains operational during critical business hours. With options for 3 to 5-year terms, this service provides peace of mind and reliable support for your investment.

One of the key features of the Samsung ProCare program is the Fast Track with White Glove service, which guarantees a third business day exchange when calls are placed by 6 p.m. local time. This expedited service includes the use of heavy lift equipment and a technician-assisted exchange, where a professional removes the faulty display, installs a replacement, and ships the defective unit back to Samsung. Up to three exchanges are permitted per contract term, providing flexibility and ongoing support for your digital signage needs.

Designed to reduce operational disruptions, this warranty ensures your outdoor displays are quickly restored to full functionality, allowing your team to focus on delivering excellent customer service. Whether you require a short-term or extended coverage plan, Samsung’s warranty services are tailored to meet the demands of busy commercial environments, minimizing downtime and maximizing the lifespan of your outdoor signage investment.

Features:

• 3-5 year terms available

• Coverage for mechanical/electrical breakdown

• Up to 3 exchanges of the display per term of contract

• Includes required heavy lift equipment

• Includes tech-assisted exchange of display - technician removes original unit, installs replacement, and ships non-working unit to Samsung

• Third Business Day exchange of the display (calls must be placed by 6 p.m. local time)