StorageCraft Premium Support - 1 Year Service by Arcserve (Part No. SSSV50USSS121YZZZ)

Enhance your technical support with StorageCraft Premium Support, a comprehensive service designed for customers with active Standard Support licenses. This premium add-on offers after-hours emergency-level support, ensuring rapid assistance within two hours for critical issues. Please note that after-hours support is provided exclusively in English and is not available for ShadowProtect® IT Edition or MSP licenses. This service provides reliable support to resolve all your technical issues efficiently, minimizing downtime and maintaining your business operations. The emergency telephone support feature allows you to handle mishaps swiftly, with dedicated consulting to address urgent needs. The electronic service subtype offers greater flexibility and cost-efficiency, enabling you to customize your support experience to suit your operational requirements. With a response time of one hour for emergency phone consulting, you can expect prompt and reliable assistance whenever you need it. The service duration of one year ensures ongoing support, maximizing productivity and delivering timely results to keep your systems running smoothly.

Features:

• Provides reliable support to resolve all your technical issues

• s emergency telephone support service that helps you handle any mishaps

• Electronic service sub type provides enhanced client service through greater flexibility with added cost-efficiency

• One-hour emergency phone consulting service response time for better accommodation with maximum reliability

• One-year service duration to ensure maximum productivity and deliver timely results