Vertiv 2 Year Silver Hardware Maintenance Plan for Vertiv Avocent ACS 5000/ACS 6000/ACS 8000 Advanced Console Servers 48 Port Models (2YSLV-ACS48PT)
Ensure reliable operation and prompt support for your Vertiv Avocent ACS series console servers with the Vertiv 2-Year Silver Hardware Maintenance Plan. Designed specifically for the 48-port models in the ACS 5000, 6000, and 8000 series, this comprehensive warranty provides peace of mind by covering critical hardware support and maintenance needs. The plan includes return material authorization (RMA) for expedited repairs, ensuring minimal downtime for your essential infrastructure. Additionally, it offers product updates and extended technical support, enabling your team to stay current with the latest features and receive expert assistance when needed. The advanced support features include next-business-day replacement units delivered prior to the return of failed units, reducing operational disruptions and maintaining system availability. With this coverage, your organization benefits from a dedicated support team accessible via 8-5 business hours or 24/7, depending on your needs, with response times ranging from 4 to 12 hours based on issue severity. The plan's proactive approach ensures rapid resolution of hardware issues, keeping your console servers operational and secure. Invest in the Vertiv Silver Support extended warranty to maximize the lifecycle and performance of your Vertiv Avocent console servers, backed by the trusted Vertiv brand and their commitment to quality and customer satisfaction.
Features:
8-5 telephone support access
24/7 telephone support access
4-12 hour service response time depending on severity
Next-business-day advanced replacement with RMA
Two-year hardware maintenance for Vertiv Avocent ACS 5000/6000/8000 series 48 port models
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